Returns

We accept returns on unopened, unused items within 14 days of delivery.
Items must be in their original condition and packaging.
We do not accept returns on opened supplements, skincare, or personal care products for health and safety reasons.

Refunds

Once your return is received and approved, we’ll process your refund to the original payment method.
Please allow 5-7 business days for the refund to reflect, depending on your bank.
Shipping fees are non-refundable, unless the return is due to our error.

Wrong or Damaged Item?

Email us at info@mjluxeessentials.com within 3 days of receiving your order. Include your order number and a photo of the item.
We’ll correct it — either by sending a replacement or issuing a refund, depending on the situation.